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I will keep coming back. I have never been disappointed. I love that you have women mecha I love that you have women mechanics too. I now take my daughters car here too! I always come to this same location and the service is exemplary. If there are any issues with my car aside from needing an oil If there are any issues with my car aside from needing an oil change , these are communicated to me sans sales pitch. Wait was too long! Almost a two hour wait for oil change and inspection. The customer service was prompt, professional and friendly.

The techs were organized and efficient when servicing my car. Bob A. I go here regularly for at least 15 or 20 years and have always been happy with the service. Great team work which made me feel like they are highly qualified to service my vehicle. Annie J. He recognizes us from prior visits a He recognizes us from prior visits and he always makes a point to say hi and confirm we had great service.

Bathroom needs some help, but the employees are fantastic. Great service, guys working were nice without being fake. I was at your location for 1. A car pulled to the A car pulled to the other bay a good 20 minutes after I arrived and finished a good 10 minutes before I left. I needed just an oil change and apparently got behind cars that needed a lot done. I got the last open chair in the waiting room and waited about an hour for my car to be serviced in the bay. In the past, oil changes have taken about 15 minutes to be done with nothing else. I waited around 30 minutes or so for my car to be finished.

I have come to this location over many years because of the pricing and previous speed and the wait time has continued to get worse. I will probably find a new location to try closer to my home to see if the pricing and time are better or equal. Ron w. Always dealing with the same Tech's who are highly experienced. Noel f. Staff was very friendly, quick, and informative. I knew exactly what was happening at all times. These guys and gals were great! Quick service for NC inspection and oil change. Friendly staff, did the job quickly!

No hand towels in the rest room. Always nice folks, know what they're doing, and get me in and out fast. Wrong vehicle and oil were loaded. They were able to help me with an issue I felt was too small to even take to them The hubcap was in the wa The hubcap was in the way of me getting the cap off. They didn't make me feel stupid once I saw how easy it was to just pull the hubcap off. They put air in all four tires and told me to have a nice day.

I am an ASE certified tech that works at a dealership. I do not have time to perform basic maintenance on my own vehicles. I hav I have found this location to be very polite and professional. Leo C. Since they had history with my vehicle they asked if I wanted to the same oil service. Reminded me that I have an inspection d Reminded me that I have an inspection due around my next oil change.

They didn't mind that I wanted to stay in the car. Very convenient to go on a Sunday instead of trying to arrange around my work commute and schedule. All the techs were personable and staying busy with customers so they were not lagging around. So I didn't mind the wait. Happy Lady. From the moment I drove up at 8a. Each and e Each and every person greets the customers in a friendly curtious manner. The employees explain what they are doing and why with no pressure. As a women I appreciate this so much. I've been a customer for a couple years now and each time I go the experience gets better.

Thank you to all!!!!! Air filter, extra oil, no discount even though a repeat customer, dollars Dan B. I understand that the crowd was large, but maybe they should let you know when you arr I understand that the crowd was large, but maybe they should let you know when you arrive about how long it would be to get in and maybe recommend a better time to come back for quicker service.

Corinne C. I drive a brand new Durango I was expecting to get a conventional oil change however my car requires a synthetic oil chang I drive a brand new Durango I was expecting to get a conventional oil change however my car requires a synthetic oil change. I was confused by this and the worker thoroughly explained it and also showed me his computer as he entered in the make and model and information on my vehicle clicked on the next page and it showed that I can only use synthetic oil. The service was excellent and really one of the best experiences I've had. The staff were friendly, informative, knowledgeable, The service was very quick and I felt they did a thorough job.

They were also not pushing with any unneeded items. I will take my wife's car there soon. Donna E. This Valvoline station is always great - the service technicians are knowledgeable, courteous, and quick. Needed a little more feedback after I asked them to check the level of the coolant as I had been experiencing problems. I had t I had to take a phone call right at the end but it appears it wasn't checked or added to. Dave K. The gentleman who helped me was very helpful pointing out things I may want to pay attention to in the future.

He mentioned my l He mentioned my lug nuts were starting to wear down and may need to be replaced soon, something I would not have known and something that he didn't have to share. The fact that he did share is that step above and beyond that makes me appreciate Valvoline. Always Fast, reliable service. Fufu Eru. All checks were documented. Filter replacement shown to supervisor to make sure it was replaced. Quick service.

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Are not forceful Are not forceful to replace parts not needed. Aliye K. My car in love with valvoline high mileage oil. Last 5 years I have been using only valvoline for my car. Only things every mon Only things every month their prices gets higher and higher. I am just not happy with this. But poeple are great and friendly Thanks. Becca E. The wait time was longer than expected. John always greets me with a smiling face and is honest about how long the whole process will take. Place was busy but they got me in and completed the work efficently. Chels M. Friendly, knowledgeable staff.

Tim W. Everyone was very nice. Made sure sure I knew exactly what I was paying for and what all was being done. Spoke with someone on a Spoke with someone on another issue and they guided me towards what the problem sounded like. Overall just a great experience and nothing was stressful about it. Courtney M. They moved quickly and efficiently. Great service, friendly people. The service took longer than expected. M Kanawha. Good service, completed timely. Rob L. The service is quick and efficient. John J. Nice peopleKnowledgeable staffQuick ServiceConvenient.

This was due to miscommunication between person who greeted me and people w This was due to miscommunication between person who greeted me and people who serviced the car. William A. Very good customer service. Kathleen G. The staff is always pleasant and courteous. I know I can get in and out quickly.

It is always a good experience. As always, I get special treatment at Cotswold. Been going there for years and my son used to work there I am treated like I am treated like a princess.. The tech was excellent in communicating what he was doing and his recommendations for my car. That gave me confidence in knowing Went far state inspection. Very professional and helpful. Just the fact that I waited outside the bay before being acknowledged. A female worker even asked another coworker to ask me to I have been using Randolph Rd Vavoline for years and they are always courteous, trust worthy, hard working, and work quickly to I have been using Randolph Rd Vavoline for years and they are always courteous, trust worthy, hard working, and work quickly to get the job done.

Kellie P. They went the extra mile in assisting me with doing my oil change and changing my light out that was put in the head light. Kip K. Friendly and efficient service - I always go here for my oil change. Had automatic transmission fluid changed not asking price.

It took 20 minutes. Peter M. Good service; fairly priced; knowledgeable personnel; clean facilities. Rick C. My wife had the pleasure of working with your team to have her oil changed. During the normal review process your technician sho During the normal review process your technician showed her why she neded to have her transmission fluid changed.

He also pointed out a tear in the air induct boot. He gave her the name of a good mechanic and she went there. We were highliy satisfied with their work and expense. Every one was pleasant. The waiting room was very clean. Ellie R. They took the time to show me the parts that were replaced. Everyone was pleasant and helpful.

Quentin A. Everyone I encountered at the location was extremely friendly. The gentleman that I worked with really wish I could remember hi The gentleman that I worked with really wish I could remember his name made sure to walk me through all the services they were performing and recommended additional services as well. Overall 5 star experience and quality service. It was a shock. Came in because battery had died. The manager Frank went beyond good service. Really felt like he cared what was happening and d Also John who greeted me and got the ball rolling.

Exceptional service!!!!! Rozanne S. Adrian Lanett Harper. The turnaround time from pulling into the bay to completion of service. Everyone was kind and informative. Courteous staff, fast service! Staff was friendly, efficient. Big H. Excellent service on my car. Courteous staff.

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In and out within 15 minutes. Not pressured for any additional services when I told him that I'd had the 30, mile overhaul a Not pressured for any additional services when I told him that I'd had the 30, mile overhaul at the dealer 5, miles ago. Susan Dorsey. They handled my vehicle service quickly, courteously and completely. I have always had a great experience at this valvoline loca I have always had a great experience at this valvoline location.

I've been coming here for the past three I've been coming here for the past three years. It was a Saturday morning and the wait time was little to none. The staff was very professional and courteous. Lee T. The service guys were polite, fast and efficient. They explained everything thoroughly and didn't pressure me to do anything ext They explained everything thoroughly and didn't pressure me to do anything extra.

Yolanda F. Geisha G. The time in and out was remarkable. Staff was courteous and friendly. Overall experience was pleasant. Exceptional service. Friendly and accommodating. Tom R. Friendly, quick, thorough.


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Great friendly service. As a single parent I take advantage of these whenever As a single parent I take advantage of these whenever they come around. Sam B. Christopher was friendly, courteous and very professional. He represented your company very effectively and overall left a very He represented your company very effectively and overall left a very position impression. Great, friendly service. Stephen S. The service is always good, the problem was that they were busy and it was an hour wait. Level of service is commandable. They employee who greeted me was very nice and polite. Waiting time was short.

Good service and friendly staff. Ellen H. I know what to expect I know what to expect every time I go. All of the employees are professional and trustworthy. Also, it makes a difference when workers seem happy to be there. They all do. Oh, and as a busy, working mom, I love that I can stay in the vehicle and multitask.

Ellen F. Knowledgeable Professional Staff. Customer was Great! I was highly satisfied because the staff were professional, and worked efficiently to get the job done and me back on my way. The staff worked with a sense of urgency to their work. I got in right away. Service completed quickly. Chris B. They moved me along pretty quick. I just needed a oil change, this time.

I have been coming to this location for years. Every ye Every year I get most of my required maintenance on my Truck at this location, such as air filters, fluids, and other things needed to keep me on the road. Wildlife Damage Control Agent. I am on the driving all day doing Wildlife inspections, and I really need my Tundra good to go. Thank you very much. Friendly, efficent, quick. Will T.

Service was prompt once I drove into the service bay. Smooth transaction. Kass E. Great work and I was outbquickly. I will keep coming back. I have never been disappointed. I love that you have women mecha I love that you have women mechanics too. I now take my daughters car here too! I always come to this same location and the service is exemplary. If there are any issues with my car aside from needing an oil If there are any issues with my car aside from needing an oil change , these are communicated to me sans sales pitch.

Wait was too long! Almost a two hour wait for oil change and inspection. The customer service was prompt, professional and friendly. The techs were organized and efficient when servicing my car. Bob A. I go here regularly for at least 15 or 20 years and have always been happy with the service. Great team work which made me feel like they are highly qualified to service my vehicle. Annie J. He recognizes us from prior visits a He recognizes us from prior visits and he always makes a point to say hi and confirm we had great service. Bathroom needs some help, but the employees are fantastic.

Great service, guys working were nice without being fake. I was at your location for 1. A car pulled to the A car pulled to the other bay a good 20 minutes after I arrived and finished a good 10 minutes before I left. I needed just an oil change and apparently got behind cars that needed a lot done. I got the last open chair in the waiting room and waited about an hour for my car to be serviced in the bay. In the past, oil changes have taken about 15 minutes to be done with nothing else. I waited around 30 minutes or so for my car to be finished.

I have come to this location over many years because of the pricing and previous speed and the wait time has continued to get worse. I will probably find a new location to try closer to my home to see if the pricing and time are better or equal. Ron w. Always dealing with the same Tech's who are highly experienced.

Noel f. Staff was very friendly, quick, and informative. I knew exactly what was happening at all times. These guys and gals were great! Quick service for NC inspection and oil change. Friendly staff, did the job quickly! No hand towels in the rest room. Always nice folks, know what they're doing, and get me in and out fast.

Wrong vehicle and oil were loaded. They were able to help me with an issue I felt was too small to even take to them The hubcap was in the wa The hubcap was in the way of me getting the cap off. They didn't make me feel stupid once I saw how easy it was to just pull the hubcap off. They put air in all four tires and told me to have a nice day. I am an ASE certified tech that works at a dealership. I do not have time to perform basic maintenance on my own vehicles. I hav I have found this location to be very polite and professional. Leo C. Since they had history with my vehicle they asked if I wanted to the same oil service.

Reminded me that I have an inspection d Reminded me that I have an inspection due around my next oil change. They didn't mind that I wanted to stay in the car.

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Very convenient to go on a Sunday instead of trying to arrange around my work commute and schedule. All the techs were personable and staying busy with customers so they were not lagging around. So I didn't mind the wait.


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Happy Lady. From the moment I drove up at 8a. Each and e Each and every person greets the customers in a friendly curtious manner. The employees explain what they are doing and why with no pressure. As a women I appreciate this so much. I've been a customer for a couple years now and each time I go the experience gets better. Thank you to all!!!!! Air filter, extra oil, no discount even though a repeat customer, dollars Dan B. I understand that the crowd was large, but maybe they should let you know when you arr I understand that the crowd was large, but maybe they should let you know when you arrive about how long it would be to get in and maybe recommend a better time to come back for quicker service.

Corinne C. I drive a brand new Durango I was expecting to get a conventional oil change however my car requires a synthetic oil chang I drive a brand new Durango I was expecting to get a conventional oil change however my car requires a synthetic oil change.


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  7. I was confused by this and the worker thoroughly explained it and also showed me his computer as he entered in the make and model and information on my vehicle clicked on the next page and it showed that I can only use synthetic oil. The service was excellent and really one of the best experiences I've had.

    The staff were friendly, informative, knowledgeable, The service was very quick and I felt they did a thorough job. They were also not pushing with any unneeded items. I will take my wife's car there soon. Donna E. This Valvoline station is always great - the service technicians are knowledgeable, courteous, and quick. Needed a little more feedback after I asked them to check the level of the coolant as I had been experiencing problems.

    I had t I had to take a phone call right at the end but it appears it wasn't checked or added to. Dave K. The gentleman who helped me was very helpful pointing out things I may want to pay attention to in the future. He mentioned my l He mentioned my lug nuts were starting to wear down and may need to be replaced soon, something I would not have known and something that he didn't have to share.

    The fact that he did share is that step above and beyond that makes me appreciate Valvoline. Always Fast, reliable service.

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    Fufu Eru. All checks were documented. Filter replacement shown to supervisor to make sure it was replaced. Quick service. Are not forceful Are not forceful to replace parts not needed. Aliye K. My car in love with valvoline high mileage oil. Last 5 years I have been using only valvoline for my car. Only things every mon Only things every month their prices gets higher and higher. I am just not happy with this. But poeple are great and friendly Thanks. Becca E.

    The wait time was longer than expected. John always greets me with a smiling face and is honest about how long the whole process will take. Place was busy but they got me in and completed the work efficently. Chels M. Friendly, knowledgeable staff. Tim W. Everyone was very nice. Made sure sure I knew exactly what I was paying for and what all was being done. Spoke with someone on a Spoke with someone on another issue and they guided me towards what the problem sounded like. Overall just a great experience and nothing was stressful about it. Courtney M.

    They moved quickly and efficiently. Great service, friendly people. The service took longer than expected. M Kanawha. Good service, completed timely. Rob L. The service is quick and efficient. John J. Nice peopleKnowledgeable staffQuick ServiceConvenient. This was due to miscommunication between person who greeted me and people w This was due to miscommunication between person who greeted me and people who serviced the car. William A. Very good customer service. Kathleen G. The staff is always pleasant and courteous.

    I know I can get in and out quickly. It is always a good experience. As always, I get special treatment at Cotswold. Been going there for years and my son used to work there I am treated like I am treated like a princess.. The tech was excellent in communicating what he was doing and his recommendations for my car.

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    That gave me confidence in knowing Went far state inspection. Very professional and helpful. Just the fact that I waited outside the bay before being acknowledged. A female worker even asked another coworker to ask me to I have been using Randolph Rd Vavoline for years and they are always courteous, trust worthy, hard working, and work quickly to I have been using Randolph Rd Vavoline for years and they are always courteous, trust worthy, hard working, and work quickly to get the job done.

    Kellie P. They went the extra mile in assisting me with doing my oil change and changing my light out that was put in the head light.

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